How to Use the Peppermint.sh Template

Peppermint.sh is an open-source helpdesk solution offering a feature-rich platform, focused on ease of use and accessibility, especially designed for teams. , you can easily set up Peppermint.sh with just a few clicks using the Ubuntu 24.04 64bit with Peppermint.sh VPS template.

Accessing Your Peppermint.sh Installation

To access Peppermint.sh, open a web browser and navigate to:

https://your-vps-ip:1000

Make sure to replace your-vps-ip with the actual IP address of your server.
Next, log into the Peppermint.sh interface using the credentials provided in your hPanel:
The Peppermint.sh Users settings
For enhanced security, change your credentials after logging in for the first time ?

Exploring Peppermint.sh

Once logged in, get familiar with Peppermint.sh’s interface. Check out the dashboard, ticketing system, user management, and other features:
The Peppermint.sh dashboard

Configuring Your Helpdesk

Set Up users and teams– create user accounts for your team members. Assign roles and permissions as needed
The Peppermint.sh Internal Users settings page

Set up email integration– add your email settings to receive and respond to tickets via email
The Peppermint.sh Email Queues settings page

Third-party Integrations– leverage any available integrations with other tools and platforms used by your team to streamline your workflow
The Peppermint.sh Webhook Settings page

With Peppermint.sh on your Hallo-Webseite.de VPS, setting up an efficient and user-friendly helpdesk system is straightforward. Peppermint.sh offers a robust set of features that can enhance your team’s customer support capabilities.
For more detailed information and best practices, refer to the Peppermint.sh documentation?